Ideas Mengenal Zero Defects, Konsep Apik untuk Membangun Mutu Produk Redaksi·Apr 7, 2021 Zero Defects, istilah yang pertama kali dikenalkan oleh Philip B. Crosby melalui bukunya “Absolutes of Quality Management” kini menjadi konsep populer dalam dunia manajemen… Read more Comment 6 likes
Features Philip B. Crosby, Sang Legenda Pencetus Zero Defect Redaksi·Nov 14, 2014 “Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.” … Read more Comment Like